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Social Media Policy: How to Protect your Brand and Employees on Social Media Networks

Posted By massimoburgio On 26 March 2011 @ 16:20 In case of the month, conferences, knowledge sharing, news, social media marketing | No Comments

facebook-condom-protection-social-media-policy-massimo-burgio [1]I have been advocating the adoption of social media policies for a while, first of all with clients, then also presenting and discussing the topic at the top international search and social media marketing conference around Europe, such as SMX Stockholm [2] (Sweden), Web Congress Malaga [3] (Spain), DM10 Digital Markedsføring 2010 [4] (Denmark) and, more recently, Search Engine Strategies London [5] (UK).

The content of my presentations at the different events changes according the time I have for my presentation, but the core of the research, methodology and messaging about the creation and release of a corporate social media policy for employees is pretty much the same as the one you can find in the presentation here below from International Search Summit London 2010 [6], hosted at my Slideshare account [7]. This is also the most complete presentation I did on the social media policy topic to date, spinning the topic off a Facebook Marketing session.

Since I had a full half hour for my presentation at ISS London, I could have talked in details about social media policies, including the following scenarios:

  • understanding the risks of brand exposure and reputation on social media networks
  • all the reasons why you can get banned on Facebook and get your account revoked
  • what if your company gets a social media corporate account banned or revoked?
  • why companies need a social media policy
  • where the social media policy should apply and to whom
  • classic corporate social media policies
  • benchmark on the best corporate social media policies
  • how to build a social media policy
  • inspirations for social media policies: bloggers’ code of conduct and blogosphere ethics
  • social media networks rules of engagement
  • social media don’ts and best practices for Facebook, Twitter, Yahoo! Answers, YouTube, Digg and FriendFeed
  • final case history from the Italian firm Telepass, one of the latest clients at Global Search Interactive: Telepass’ social media policy + company guidelines for employees’ engagement in online conversations.

Have you company already issued a social media policy? What is your experience on the topic? Please share your comments.



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URL to article: http://www.globalsearchinteractive.net/social-media-policy-how-to-protect-brand-employees-on-social-media-networks/

URLs in this post:

[1] Image: http://www.globalsearchinteractive.net/wp-content/uploads/2010/11/facebook-condom-protection-social-media-policy-massimo-burgio.jpg

[2] SMX Stockholm: http://searchmarketingexpo.com/stockholm/

[3] Web Congress Malaga: http://wcongress.com/malaga/

[4] DM10 Digital Markedsføring 2010: http://www.dm10.dk/

[5] Search Engine Strategies London: http://www.seslondon.com

[6] International Search Summit London 2010: http://www.internationalsearchsummit.com/london

[7] my Slideshare account: http://www.slideshare.net/massimoburgio

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